REFUND POLICY
We want you to love your abaya. If you are not completely satisfied with your purchase, we are here to help.
Returns:
You have [14 or 30] days to return an item from the date you received it. To be eligible for a return, your abaya must be unused, unwashed, and in the exact same condition that you received it. It must be in the original packaging with all tags still attached.
Non-Returnable Items:
For hygiene and quality control purposes, certain items cannot be returned. These include:
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Custom-sized or tailored abayas.
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Abayas that show signs of wear, perfume, or makeup.
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Sale or clearance items.
Non-Returnable Items:
For hygiene and quality control purposes, certain items cannot be returned. These include:
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Custom-sized or tailored abayas.
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Abayas that show signs of wear, perfume, or makeup.
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Sale or clearance items.
Process for Returns:
To initiate a return, please contact us at [Contact Email] with your order number. If your return is accepted, we will provide you with instructions on how and where to send your package.
Refunds:
Once we receive your item, we will inspect it and notify you. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping Costs for Returns:
You will be responsible for paying for your own shipping costs for returning your item. Original shipping costs are non-refundable.